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All Posts

Feb 10
3 min

Security and UCaaS

Unified Communications as a Service (UCaaS) providers are tempting targets for cybercriminals and hackers. How do organizations take adva...

160

Chris Newell

Dec 1, 2020
2 min

GCG - What We Do

At GCG we collaborate with the top companies in the technology sector. The relationships we have with these suppliers allow us to offer i...

590

Chris Newell

Oct 21, 2020
2 min

Zoom - UCaaS

UCaaS migrations have moved into hyperdrive in 2020 because of Covid-19. Companies who were waiting for their migration to UCaaS have pus...

340

Chris Newell

Oct 21, 2020
3 min

Data Center Energy

We are all aware of the fossil fuels and energy dependency in the datacenter realm. This is based on the real problem of energy and powe...

130

Chris Newell

Oct 21, 2020
3 min

EA or CSP? Good Question.

Traditional software licenses or head for the cloud? Is there a different way to procure cloud software/SaaS? These are some questions o...

190

Chris Newell

Jul 16, 2020
3 min

SD-WAN Security

There is no doubt that there are big changes for the future of software-defined networking in a wide area network (SD-WAN) but providing ...

420

Chris Newell

Jun 18, 2020
3 min

Cloud Integration Strategy

Many of our clients are looking to my team for guidance on cloud services, applications, and transport. Some of the questions asked are,...

170

Chris Newell

May 21, 2020
2 min

Internet Series #3: Applications

We all use the Internet daily, whether it is in the office, home or on our mobile devices. As we discussed in our previous Internet Se...

200

Chris Newell

Apr 22, 2020
2 min

Changing With The Times

When Covid-19 hit the US in March and April, most of us entered a new reality. Being in IT, my team has not only had to find a way to sup...

320

Chris Newell

Feb 14, 2020
3 min

Internet Series #2: Peering

When looking at internet providers for your business (especially in the day in age of VPN, SDWAN and Cloud services), it is important to ...

220

Chris Newell

Oct 30, 2019
2 min

Internet Series #1: Overview

There are many factors to consider when choosing an Internet Service Provider (ISP). It’s not always about who has the lowest cost or l...

380

Chris Newell

Jun 6, 2019
2 min

Cutting the Cost of Copper Lines

Dating back to Alexander Graham Bell, "Copper-Line" facilities are one the of the oldest technologies in our industry. This type of techn...

460

Chris Newell

May 20, 2019
2 min

CCaaS: Taking a Look Under the Hood

When it comes to the CCaaS vertical we have seen feature functionality changes throughout the years. Most recently, AI has been inserte...

370

Chris Newell

Mar 27, 2019
2 min

Evolution of Communications

The landscape of office communications is changing at a rapid pace. It appears the days of buying a PBX and Key System are becoming obsol...

460

Chris Newell

Feb 5, 2019
3 min

CCaaS - Contact Center as a Service

If you have a contact center, NOC, or customer service team, chances are you have looked at CCaaS (Contact Center as a Service). There a...

1001

Chris Newell

Jan 9, 2019
3 min

What You Need To Know: Number Porting

Multiple number porting seems straightforward at a glance, but it’s a process with a lot of complication behind the scenes that can poten...

300

Chris Newell

Oct 24, 2018
1 min

Changes Coming to UCaaS...

You may have heard that there are some changes going on in the UCaaS space. BroadSoft, being one of the market share leaders 2016-2017 w...

640

Chris Newell

Oct 23, 2018
2 min

Is SD WAN right for you?

Before you decide if this is best for your business, let me share my insight with you. There are three major segments to consider with SD...

640

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