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Cloud technology has been highly adopted by businesses across the country. According to an end-2019, 94% of enterprises already have at...

Unified Communications as a Service (UCaaS) providers are tempting targets for cybercriminals and hackers. How do organizations take...

At GCG we collaborate with the top companies in the technology sector. The relationships we have with these suppliers allow us to offer...

UCaaS migrations have moved into hyperdrive in 2020 because of Covid-19. Companies who were waiting for their migration to UCaaS have...

We are all aware of the fossil fuels and energy dependency in the datacenter realm. This is based on the real problem of energy and...

Traditional software licenses or head for the cloud? Is there a different way to procure cloud software/SaaS? These are some questions...

There is no doubt that there are big changes for the future of software-defined networking in a wide area network (SD-WAN) but providing...

Many of our clients are looking to my team for guidance on cloud services, applications, and transport. Some of the questions asked are,...

We all use the Internet daily, whether it is in the office, home or on our mobile devices. As we discussed in our previous Internet...

When Covid-19 hit the US in March and April, most of us entered a new reality. Being in IT, my team has not only had to find a way to...

When looking at internet providers for your business (especially in the day in age of VPN, SDWAN and Cloud services), it is important to...

There are many factors to consider when choosing an Internet Service Provider (ISP). It’s not always about who has the lowest cost or...

Dating back to Alexander Graham Bell, "Copper-Line" facilities are one the of the oldest technologies in our industry. This type of...

When it comes to the CCaaS vertical we have seen feature functionality changes throughout the years. Most recently, AI has been...

The landscape of office communications is changing at a rapid pace. It appears the days of buying a PBX and Key System are becoming...

If you have a contact center, NOC, or customer service team, chances are you have looked at CCaaS (Contact Center as a Service). There...

Multiple number porting seems straightforward at a glance, but it’s a process with a lot of complication behind the scenes that can...

You may have heard that there are some changes going on in the UCaaS space. BroadSoft, being one of the market share leaders 2016-2017...

Before you decide if this is best for your business, let me share my insight with you. There are three major segments to consider with SD...