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Jun 18
3 min

Cloud Integration Strategy

Many of our clients are looking to my team for guidance on cloud services, applications, and transport. Some of the questions asked are,...

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Chris Newell

May 21
2 min

Internet Series #3: Applications

We all use the Internet daily, whether it is in the office, home or on our mobile devices. As we discussed in our previous Internet Se...

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Chris Newell

Apr 22
2 min

Changing With The Times

When Covid-19 hit the US in March and April, most of us entered a new reality. Being in IT, my team has not only had to find a way to sup...

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Chris Newell

Feb 14
3 min

Internet Series #2: Peering

When looking at internet providers for your business (especially in the day in age of VPN, SDWAN and Cloud services), it is important to ...

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Chris Newell

Oct 30, 2019
2 min

Internet Series #1: Overview

There are many factors to consider when choosing an Internet Service Provider (ISP). It’s not always about who has the lowest cost or l...

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Chris Newell

Jun 6, 2019
2 min

Cutting the Cost of Copper Lines

Dating back to Alexander Graham Bell, "Copper-Line" facilities are one the of the oldest technologies in our industry. This type of techn...

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Chris Newell

May 20, 2019
2 min

CCaaS: Taking a Look Under the Hood

When it comes to the CCaaS vertical we have seen feature functionality changes throughout the years. Most recently, AI has been inserte...

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Chris Newell

Mar 27, 2019
2 min

Evolution of Communications

The landscape of office communications is changing at a rapid pace. It appears the days of buying a PBX and Key System are becoming obsol...

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Chris Newell

Feb 5, 2019
3 min

CCaaS - Contact Center as a Service

If you have a contact center, NOC, or customer service team, chances are you have looked at CCaaS (Contact Center as a Service). There a...

88 views1 comment

Chris Newell

Jan 9, 2019
3 min

What You Need To Know: Number Porting

Multiple number porting seems straightforward at a glance, but it’s a process with a lot of complication behind the scenes that can poten...

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Chris Newell

Oct 24, 2018
1 min

Changes Coming to UCaaS...

You may have heard that there are some changes going on in the UCaaS space. BroadSoft, being one of the market share leaders 2016-2017 w...

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Chris Newell

Oct 23, 2018
2 min

Is SD WAN right for you?

Gartner estimates up to 25% of users will manage their WAN through software within two years. Before you decide if this is best for your ...

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